Repair & Maintenance

Maintenance

Repairs and maintenance for your Concept2 rowing machines are performed at your facility using only Concept2 factory parts. Listed prices includes parts and labor for actual service. Jobs are subject to $50 service call.

Tune-up & Cleaning

$33/rower

  1. Remove the flywheel cage & flywheel
  2. Clean the magnets between the flywheel and generator to allow proper readings to monitor
  3. Clean & lube flywheel axel
  4. Tighten loose internal bolts and washers
  5. Replace flywheel & clean the flywheel itself, removing lint & debris
  6. Hard brush the metal grate & replace
  7. Replace flywheel cage & clean
  8. Turn over & tension the pulley system underneath connected to the chain
  9. Oil the chain
  10. Clean machine top to bottom & front to back
  11. Secure loose wiring, tighten nuts & bolts

Repairs

All prices include Parts & Labor. NOTE: Providing a picture or video of symptoms you're experiencing assist in properly diagnosing the problem in advance of visiting your facility and save you money.

Diagnosis & Recommendations

FREE

When performing maintenance on your machines, issues are occasionally revealed if they are not already known in advance. 

Diagnosis & recommendations are provided at no cost to you. 

Repairs and replacement of equipment parts are additional charge, separate from normal missing nuts and bolts. For example, broken legs, cracked screens, etc. Please see common requests below.

Sensor Coil - Model D

$95

Sensor Coil - Model C

$80

Tension Chord

$70

PM5 Monitor

$295

Monitor Screen

$85

Chain

$105

Flywheel

$140

Listed are the most common repairs. Please call or email for advance diagnosis to determine what parts are needed for your repairs. 562-972-6894 - victoria@rowfx.com

FAQ's

Q: Who fixes the rowing machines?

A: I do. Victoria.

Q: Do you work for Concept2?

A: I work with Concept2 as independent business owner and have done so since 2006. You can call Concept2 to verify my experience & credentials @ 802.888.7971

Q: How often is maintenance recommended?

A: Frequency depends on the amount of use the rowers endure on a regular basis. Facilities range anywhere from quarterly to yearly maintenance.

Q: How do I get an estimate?

A: Call​ or email or send a picture or a video and I can usually tell what the problem is and be able to give you an estimate based on that.

Q: What if i have the part, but need it done for me?

A: Then I just charge for labor. Subtract the price of the part from the list price.

Q: Do you fix other equipment?

A: Yes, I now do bikes and barbells. Please call for a quote.

The Rower Lady

I'm often asked: How Did You Get Into Rower Repairs?

ANSWER: I used to own a couple of rowing studios where I ran approximately 30 classes a week. I'm pretty handy and did all the repairs myself so I became an expert real fast! I LOVE that I have a unique skill that's greatly needed! I respect all the gym owners I meet because I know exactly what you're going through. So, I'm here to serve. Thanks so much for checking me out! 


For more information on my background, please click on “About” above. Thank you!